Solabs: Satisfying client needs with Saas

Industry:

Life Sciences

Challenge:

A software provider seeks the right data center provider to bring its new SaaS offering to market

Solution:

Iron Mountain Data Centers colocation services

Value:

• Ability to satisfy the 80% of clients who requested a SaaS (Software as a Service) option
• Highly secure infrastructure built in accordance with stringent industry standards to protect critical data
• Scalable environment, with no added expense for capacity that SOLABS does not need
• Allow SOLABS to extend new products to a broader range of companies

As an Enterprise Quality Management software (eQMS) provider, SOLABS helps organizations in the life sciences industry improve operational efficiency and maintain compliance with Federal Drug Administration (FDA) regulations. Its software allows companies to manage all quality processes in one single user interface.

Since its research and development team works closely with customers on product enhancements and new product development, SOLABS was quick to respond when 80 percent of the company's clients requested a hosted solution.

"Our customers entrust us to protect their electronic records, and we take that extremely seriously," explains CEO Philippe Gaudreau. "We are constantly innovating and making sure our software is up to date by staying on top of the ever-changing industry regulations. We don't just provide a technology-we provide a service for our clients."

With such a philosophy, it's only natural that SOLABS want sits customers to have peace of mind knowing where their data is being stored. So upon determining that colocation was the best solution, SOLABS knew it needed a secure,compliant and credible data center partner-one that offered services beyond just space and power-to bring its new SaaS to market.

Choosing the optimal environment

SOLABS went through a rigorous process of reviewing the optimal data center environment. Said Gaudreau, "We wanted a cloud platform that allows us to provide a 24/7 SaaS offering and options to our on-premise clients such as constant monitoring, remote test environments, offsite backup and disaster recovery programs." After evaluating several colocation providers, the company selected Iron Mountain based on its proven track record of protecting customer information in secure and compliant facilities. With its highly secure data center colocation, built in accordance with the most stringent regulatory standards, Iron Mountain met SOLABS' most challenging requirements.