HR contributes to Şişecam’s global growth by digitising its record management

Industry

Glass and chemical manufacturing

Challenge

Digitise 149 types of paper-based personnel records going back to 1935 and scattered in 29 archive rooms across 17 locations in Turkey.

Solution

Iron Mountain® solution automates and streamlines compliant HR records management with highly secure document scanning and digital storage.

Value

• 13,000 records of active employees digitised
• Up to 45 times faster access to critical personal information
• Hundreds of hours saved in Shared Services Centre productivity
• Ability to scale HR records while keeping real estate costs under control
• 1,200 m3 of carbon emissions were prevented

Expert glass producer

With 45 production facilities and 24,000 employees, Şişecam is one of the world’s leading glass and chemical manufacturers and innovators, generating more than half of its sales through exports to 150+ countries.

Like many organisations, the Şişecam HR department was bogged down by paper-based filing systems and labour-intensive workflows. All of which consumed precious time locating and searching through personnel files stored across multiple locations. That challenge was becoming increasingly untenable for a growing global company with operations spanning 14 countries and four continents.

“Employee information was getting harder and harder to manage,” said Cem Oğuz, Shared Service Centre Director of HR at Şişecam. “Our records dated back to 1935 and covered everything from initial negotiation minutes to personnel contracts, accident reports, etc.”

Preparing for a scalable digital future

Aligned with its sustainable growth strategy, CareforNext, Şişecam set about digitising its paper-based payroll and personnel management HR contributes to Şişecam’s global growth by digitising its record management Case study processes. This daunting task involved 149 different types of records scattered across 29 locations across Turkey.

A digitisation program was launched to automate records retrieval and free up staff for more important tasks. The initial focus was on streamlining HR records management throughout the company’s Istanbul headquarters and other Turkish production facilities. An approach that could be easily extended to Şişecam facilities in Bulgaria and Italy in 2025, and in 2026 to Romania, Bosnia Herzegovina, Hungary, Slovakia, Egypt, India and Georgia. The company needed first to find an experienced and reliable partner with proven global services and specialist support.