Streamline mortgage collateral management – Iron Mountain document custody solution

Solution Guides

Certify that mortgage documents and digital assets are complete and accurate. Safeguard them throughout the life of the loan. Ensure they are transferred in a timely manner. Efficiently retrieve them to release liens—all while meeting regulatory and investor requirements.

April 20, 20266 min read

Iron Mountain Worker Checking Document at Desk

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Industry fact

40%
Poorly managed quality-related costs can account for up to 40% of total lender operations.
The American Society for Quality (ASQ)

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Business challenge

The US mortgage market is underpinned by hundreds of millions of loan collateral documents. Management of custodial documents throughout their lifecycle is incredibly challenging.

What if you could

Automate the management of physical and digital loan documents so you can store and retrieve key collateral to comply with regulatory requirements—securely and cost-effectively. This helps you:

Scale effectively through market swings.
Safeguard physical and digital assets avoiding financial losses from lost or impaired documentation.
Manage physical and digital loan documents promoting marketability and enforceability.

Iron Mountain Document Custody solution

Iron Mountain Document Custody solution is an agile managed service that uniquely administers the certification, tracking, safeguarding, and transferring of your most critical physical and digital loan collateral files. The solution empowers financial institutions to focus on more strategic business initiatives. With Iron Mountain Document Custody solution, you can achieve:

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On-demand scalability

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On-demand scalability

Handle fluctuating business volumes while maintaining accurate certifications. This managed service tracks physical and digital documents, reviews key data, and escalates exceptions for human review that triggers comprehensive certification and analytical reporting to government-supported enterprises (GSEs).

Safeguard physical and digital assets

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Safeguard physical and digital assets

Save time and money with efficient and optimized operational processes. This solution uniquely administers the certification, tracking, safeguarding, and transferring of your most critical physical and digital loan collateral files. Avoid financial losses from lost or impaired documentation. Authorized users can quickly and easily track the location and disposition of every file from anywhere on a single web-based portal.

Promote loan marketability and enforceability

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Promote loan marketability and enforceability

Offload document storage and management to a proven mortgage document custody services provider with a center of excellence for mortgage process expertise. Iron Mountain facilities, security processes, and controls are compliant with Fannie, Freddie and Ginnie custodial requirements. Auditable chain of custody, secure storage, data encryption, access restriction, and role-based permissions keep data safe. eVault capabilities reliably establish the person or entity to whom the single, authoritative copy of the digital loan is assigned, issued, or transferred, so that digital loans remain negotiable and transferable.

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Customer success story

A document custodian needed to recertify over 400,000 loans in a short time frame and did not have the space nor staffing to accommodate this enormous undertaking.

To complete the project on time, the document custodian partnered with Iron Mountain to:

Handle the daily receipt/return of collateral file from to custodian
Certify to validate/review collateral documents/ data against required checklists for each loan type and checklist
Image documents to support remote processing
Control a strict chain of custody for all documentation
Manage file transfers between systems
Provide temporary safekeeping in Iron Mountain vault

Managed service

The solution is made up of expertly trained teams, document custody processes, and Iron Mountain secure physical and digital tracking technology. Tap into Iron Mountain expertise to perform essential tasks you may not have the budget, staffing, or skills to handle inhouse.

Business results from an experienced and trusted partner

Iron Mountain’s Document Custody solution is used by some of the largest U.S. custodian financial institutions to manage a significant portion of newly originated collateral. Mortgage customers cite continually improving performance levels with collateral managed by Iron Mountain.

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3x
Projected ROI through 97% accuracy with Intelligent Document Processing
50–60%
Workflow efficiency increase achieved in loan applications by digitally extracting data from hundreds of document types and formats
99%
Reduction in Lost Note Affidavits by utilizing best-in-class chain of custody technology and processes
>10m
Millions of mortgage collateral processed and secured by Iron Mountain

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Streamline mortgage collateral management – Iron Mountain document custody solution

Featured services

Mortgage and Loan Solutions

InSight DXP

Digital transformation: Are we there yet?

Elevate the power of your work

Loading component...

Industry fact

Loading component...

Business challenge

What if you could

Iron Mountain Document Custody solution

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On-demand scalability

On-demand scalability

Safeguard physical and digital assets

Safeguard physical and digital assets

Promote loan marketability and enforceability

Promote loan marketability and enforceability

Loading component...

Customer success story

A document custodian needed to recertify over 400,000 loans in a short time frame and did not have the space nor staffing to accommodate this enormous undertaking.

Managed service

Business results from an experienced and trusted partner

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Protect and prosper

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Related resources

PopupForm

Elevate the power of your work

Industry fact

Business challenge

What if you could

Iron Mountain Document Custody solution

On-demand scalability

On-demand scalability

Safeguard physical and digital assets

Safeguard physical and digital assets

Promote loan marketability and enforceability

Promote loan marketability and enforceability

Customer success story

A document custodian needed to recertify over 400,000 loans in a short time frame and did not have the space nor staffing to accommodate this enormous undertaking.

Managed service

Business results from an experienced and trusted partner

Protect and prosper