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Smart Hands spec sheet – Technical support you can trust
Solution Guides
Learn about available Smart Hands Services and pricing. When you’re short of time and resources, or you need a job done fast, we can help.
With Iron Mountain Smart Hands, data center management is convenient, fast and effective. We offer a full range of services to optimize your infrastructure and maximize operational uptime and efficiency. The service is available worldwide in all our data centers, delivered by tenured local professionals you can trust 24/7/365.
Why choose Smart Hands?
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Guaranteed response times
Acknowledgement within 30 minutes or it’s free -
Vetted procedures
Trained technicians use repeatable, vetted and documented processes -
Anytime anywhere ordering
Submitting an order is easy and efficient; just log in to the IMDC portal (imdc.service-now.com) and submit a request.
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Featured services
Data centers
Iron Mountain Data Centers delivers secure colocation solutions for cloud & AI infrastructure across 30+ locations with industry-leading sustainability.
Data center services
Iron Mountain provides supporting data center services, including our network operations center, smart remote hands, data center migration and more.
Data center solutions
From cloud data centers to federal data centers to healthcare data centers and more, we have the data center solutions for your unique industry.
Data center security & compliance
Industry-leading secure data centers with 99.999% uptime. Compliant colocation solutions worldwide, including HIPAA, PCI-DSS, SOC 2, ISO 27001 and more.
Data and IT security
Repurpose, reuse, recycle, and remarket IT assets to support landfill diversion goals